Signal, Not Verdict preview
Coral
Signal, Not Verdict
Designing AI into moderator judgment. The approach that shaped how trust and safety teams now think about AI in moderation.
Hi!
Sam Hankins (they/them)
Product Designer and Builder
I design and build products where the complexity is real but needs to beinvisible to the people who depend on them.
Portfolio
Selected work
Case studies across moderation, operations, and tools I have designed and shipped.
The System Held the People preview
Roadshow Staffing
The System Held the People
Roadshow Staffing recruiters were holding their candidates in their heads because the tool couldn't hold the relationships. I designed and built rssHQ to change that: every recruiting decision triggers the right downstream actions, so the team can focus on the people instead of the pipeline.
I came to design through journalism, law school, and higher education; each chapter shaping how I think about the people a system is supposed to serve. I've spent the last 10 years designing (and now building) products across content moderation, workforce operations, editorial tools, and labor compliance.
More about me →What's next
Let's talk
I'm open for new work: whether that's a full-time role, a freelance engagement, or something I haven't thought of yet. If you're working on something where 10 years of designing (and building) for high-stakes environments would be useful, I'd love to hear about it.