A comment section seems simple until you are the moderator triaging hundreds of flagged comments during a breaking news event.
A pay stub seems simple until you are the tipped worker trying to figure out whether you got paid correctly. A job application seems simple until you are filling it out on your phone between shifts and the offer expires in 24 hours.
I have spent most of my career in these moments: the places where complicated rules, real stakes, and limited time collide, and the people using the tools cannot afford to be confused.
For nearly eight years, I was a founding and then principal designer at Coral, a commenting and community platform that started as a collaboration between Mozilla, The New York Times, and The Washington Post. I helped build moderation infrastructure, AI-assisted toxicity detection, and the design system that scaled to 120+ newsrooms in 23 languages.
After Coral was acquired by Vox Media, I expanded into publishing tools, editorial workflows, and sports community design across brands including The Verge, New York Magazine, and SB Nation.
Now I design and build independently. rssHQ is a recruiting platform I built from the ground up for a staffing company I have partnered with since 2017. Check My Checks is a wage verification tool for tipped restaurant workers. Both reflect the same instinct: find the complexity hiding in something people interact with every day, then design so they do not have to think about it.
Before any of this, I went to law school. I did not practice, but it keeps showing up in the work: compliance logic, audit trail architecture, and the instinct that people with the least power should get the most clarity.